I am honored to have the review and support of Dr. Richard Gasaway, CSP, founder of SAMatters.com
and the fire service’s most respected voices on situational awareness, human factors, and decision-making under pressure.
Rich wrote the foreword for my book, Dealing with Difficult People, which makes this especially meaningful for me. He has experienced his own challenges with difficult people throughout his career and shares those insights in the foreword.
If you are experiencing individuals who consistently and negatively change the mood of the organization, resist accountability, or fail to support the mission, vision, and core values, you are not alone. I speak with people every week, from the floor to the executive office, who are searching for solutions to the stress, division, and cultural damage these behaviors create.
This is not about conflict resolution, it is about a REVOLUTION against the normalization of destructive behavior in the workplace. Who is in?
You can purchase Dealing with Difficult People through Fire Engineering Books, Amazon, or Google Play for eBook editions.
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