If you SEE it, you OWN it!
I have been telling leaders, supervisors and managers this for decades. Looking away tells everyone how you roll, and how easy it will be to break you.
Dealing with difficult and challenging issues comes with the rank and title. You are expected to address the behavior to extinguish the toxic fires that behavior can produces.
How do you learn how to do that? Start by reading my book "Dealing with Difficult People", published by Fire Engineering Books. It is the first book of its kind for the fire and EMS profession. Why did I write it? Because I too was an officer who did not understand the challenges I would face until they made headline news. I get it, you are not alone.
Once you learn more about the topic, you will feel better addressing the behavior and build respect, confidence, and courage.
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